Terms & Conditions

General Terms

  1. Formation of Agreement

1.1 All orders submitted to Pitch Beats (the “Supplier”) are accepted at the Supplier’s discretion and only in accordance with these standard terms (the “Terms”).

1.2 Each accepted order constitutes a binding agreement (the “Order”) between the Supplier and the Customer. Based on the Order, the Supplier will deliver products and services, including printing and packaging, disc and vinyl duplication, mastering, distribution, and other services (the “Products”).

1.3 These Terms supersede any conflicting terms from the Customer, unless otherwise agreed in writing by an authorized representative of the Supplier. They also apply to all future transactions between the Supplier and the Customer.

  1. Delivery

2.1 The Supplier strives to meet agreed delivery dates but is not responsible for delays beyond its control. The Supplier is not liable for indirect or consequential damages, including loss of profit or income.

2.2 The delivery period starts when all necessary documents and specifications (“Source Material”) have been received by the Supplier. If these are received late, the delivery date may be postponed.

2.3 In the case of unforeseen events (e.g., natural disasters, strikes, or transport issues), the delivery time may be extended, or the Supplier may cancel the Order without liability.

2.4 The Supplier may withhold delivery if the Customer has unpaid invoices. In such cases, the risk for the Products transfers to the Customer, and storage fees may apply.

2.5 If the Customer fails to provide shipping instructions or refuses delivery, the Supplier may store the Products and charge for storage. Products stored for more than one month may be destroyed.

2.6 The Supplier reserves the right to split deliveries if necessary, and the Customer is deemed to have accepted the Products upon delivery, unless visible and significant defects are reported within 3 days.

  1. Quantity Deviations

3.1 If the Supplier delivers more or fewer products than ordered, the tolerance is ±10% for orders up to 999 units and ±5% for orders over 999 units. The Customer pays for the actual quantity delivered.

  1. Prices and Payment

4.1 Prices are exclusive of packaging, taxes, and fees, which are the responsibility of the Customer. Additional charges for tooling and transport may apply as per the Supplier’s quotation.

4.2 If the Customer requests changes or fails to provide correct materials as per the Supplier’s specifications, the Supplier may charge for extra work.

4.3 Invoices must be paid within 14 days. In case of delays, the Supplier may halt deliveries and charge additional fees.

4.4 The Supplier retains ownership of the Products until full payment has been received. The Customer is responsible for the Products until payment is made.

  1. Complaints

5.1 The Customer must inspect the Products upon delivery and report any damages within 48 hours. Hidden defects must be reported within two months of delivery.

5.2 The Supplier will repair or replace defective Products free of charge, provided that the defect is due to the Supplier’s design or materials and more than 1% of the Products are defective.

5.3 The Supplier is not responsible for minor deviations in quality or normal wear and tear.

  1. Intellectual Property Rights

6.1 The Customer guarantees that the Products do not infringe on third-party intellectual property rights and that all necessary licenses are in place.

6.2 The Customer indemnifies the Supplier against any claims arising from intellectual property violations.

6.3 The Customer must submit a copyright declaration for each Order and provide proof of rights if necessary.

6.4 The Supplier retains all intellectual property rights to quotes and other documents created by the Supplier.

  1. Limitation of Liability

7.1 The Supplier is not liable for indirect damages, including loss of profit or income. The total liability is limited to the price of the Products under the Order.

  1. Termination and Suspension

8.1 The Supplier may terminate or suspend the Order if the Customer fails to pay on time, does not fulfill their obligations, or becomes insolvent. The Order may also be terminated if the content to be duplicated is offensive or if necessary Source Material or copyright declarations are not provided.

  1. Storage of Source Material

9.1 The Supplier will store the Customer’s Source Material free of charge for 12 months. After this period, the material may be destroyed without notice.

  1. Delivery Times

10.1 Delivery times may change depending on the availability of raw materials. Delays from the Customer may affect both price and delivery time.

  1. Validity and Exceptions

11.1 If any part of these Terms is deemed invalid, the rest remains in effect. The parties will cooperate to replace invalid terms with new ones.

  1. Applicable Law and Jurisdiction

12.1 These Terms are governed by Swedish law and are subject to the exclusive jurisdiction of Swedish courts.